Luxury 100% Cotton Shirt, Boxy and heavy (285GSM) with our design in the back and a little joke in the front. For camera crew and anyone that enjoys filmmaking!
The tee’s fit is very boxy and oversized. See measurements below to choose the best size for you:
XS: W 54,5cm x L 62cm
S: W 57cm x 67,5cm
M: W 62cm x 70,5cm
L: W 65 x L 74,5cm
XL: W 67,5cm x L 74cm
VAT included. EU shipping from €10. Ships in 3–5 business days.
SHIPPING & RETURNS POLICY
SHIPPING
Where we ship from?
All orders are shipped from Madrid, Spain.
Processing time
We aim to process and dispatch orders within 1–2 business days (Monday–Friday, excluding public holidays). During launches or high-volume periods, processing may take slightly longer.
Delivery times
Estimated delivery times begin once your order has been dispatched:
- Standard shipping: 3–5 business days
Please note: delivery times are estimates and may vary due to carrier delays, weather, customs processing, or peak periods.
Shipping rates
Shipping fees are calculated at checkout based on your delivery address and the shipping option selected.
Tracking
Where available, you will receive a shipping confirmation email with tracking information once your order has been dispatched.
Customs, duties & taxes (non-EU orders)
If your order is delivered outside the European Union, your shipment may be subject to import duties, taxes, and/or customs fees. These charges are the customer’s responsibility and are not included in product prices or shipping fees. Customs policies vary by country, so we recommend checking with your local customs office for more information.
Incorrect address / failed delivery
Please ensure your shipping address is complete and accurate at checkout. If an order is returned to us due to an incorrect address, failed delivery attempts, or refusal to pay applicable customs fees, we can reship the order at the customer’s expense or issue a refund for the item price minus the original shipping cost (and any return shipping charges, if applicable).
RETURNS & EXCHANGES
Return window
We accept returns within 14 calendar days of delivery. To be eligible, items must be:
- Unworn, unwashed, and in original condition
- With all original tags/packaging (if applicable)
How to request a return
Email us at info@lenso-films.com with:
- Your order number
- The item(s) you wish to return
- The reason for the return (optional, but helpful)
We’ll reply with return instructions and the return shipping address.
Return shipping costs
Return shipping costs are the customer’s responsibility unless the item is defective or you received the wrong item.
Exchanges
If you need a different size, please contact us at info@lenso-films.com. Exchanges are subject to stock availability. If your requested size is out of stock, we can offer a refund or store credit (where available).
Refunds
Once we receive and inspect your return, we’ll notify you of approval or rejection. If approved, refunds will be issued to your original payment method within 5–10 business days. Original shipping costs are non-refundable unless the return is due to a defective item or an error on our side.
Damaged or incorrect items
If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery at [Insert email] and include photos of:
- The item
- The packaging
- The issue/damage
We’ll make it right by offering a replacement (subject to availability) or a refund.
Non-returnable items
For hygiene and safety reasons, certain items may be non-returnable (e.g., items marked final sale). If an item is non-returnable, it will be clearly stated on the product page.
CONTACT
For any questions about shipping, returns, or your order, contact:
LENSO FILMS
Email: info@lenso-films.com
Luxury 100% Cotton Shirt, Boxy and heavy (285GSM) with our design in the back and a little joke in the front. For camera crew and anyone that enjoys filmmaking!
The tee’s fit is very boxy and oversized. See measurements below to choose the best size for you:
XS: W 54,5cm x L 62cm
S: W 57cm x 67,5cm
M: W 62cm x 70,5cm
L: W 65 x L 74,5cm
XL: W 67,5cm x L 74cm
VAT included. EU shipping from €10. Ships in 3–5 business days.
SHIPPING & RETURNS POLICY
SHIPPING
Where we ship from?
All orders are shipped from Madrid, Spain.
Processing time
We aim to process and dispatch orders within 1–2 business days (Monday–Friday, excluding public holidays). During launches or high-volume periods, processing may take slightly longer.
Delivery times
Estimated delivery times begin once your order has been dispatched:
- Standard shipping: 3–5 business days
Please note: delivery times are estimates and may vary due to carrier delays, weather, customs processing, or peak periods.
Shipping rates
Shipping fees are calculated at checkout based on your delivery address and the shipping option selected.
Tracking
Where available, you will receive a shipping confirmation email with tracking information once your order has been dispatched.
Customs, duties & taxes (non-EU orders)
If your order is delivered outside the European Union, your shipment may be subject to import duties, taxes, and/or customs fees. These charges are the customer’s responsibility and are not included in product prices or shipping fees. Customs policies vary by country, so we recommend checking with your local customs office for more information.
Incorrect address / failed delivery
Please ensure your shipping address is complete and accurate at checkout. If an order is returned to us due to an incorrect address, failed delivery attempts, or refusal to pay applicable customs fees, we can reship the order at the customer’s expense or issue a refund for the item price minus the original shipping cost (and any return shipping charges, if applicable).
RETURNS & EXCHANGES
Return window
We accept returns within 14 calendar days of delivery. To be eligible, items must be:
- Unworn, unwashed, and in original condition
- With all original tags/packaging (if applicable)
How to request a return
Email us at info@lenso-films.com with:
- Your order number
- The item(s) you wish to return
- The reason for the return (optional, but helpful)
We’ll reply with return instructions and the return shipping address.
Return shipping costs
Return shipping costs are the customer’s responsibility unless the item is defective or you received the wrong item.
Exchanges
If you need a different size, please contact us at info@lenso-films.com. Exchanges are subject to stock availability. If your requested size is out of stock, we can offer a refund or store credit (where available).
Refunds
Once we receive and inspect your return, we’ll notify you of approval or rejection. If approved, refunds will be issued to your original payment method within 5–10 business days. Original shipping costs are non-refundable unless the return is due to a defective item or an error on our side.
Damaged or incorrect items
If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery at [Insert email] and include photos of:
- The item
- The packaging
- The issue/damage
We’ll make it right by offering a replacement (subject to availability) or a refund.
Non-returnable items
For hygiene and safety reasons, certain items may be non-returnable (e.g., items marked final sale). If an item is non-returnable, it will be clearly stated on the product page.
CONTACT
For any questions about shipping, returns, or your order, contact:
LENSO FILMS
Email: info@lenso-films.com
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